COVID-19 Video Conferencing Best Practices
Published April 6, 2020
Many companies are now hosting video conference meetings as an alternative to meeting in-person. This article will introduce best practices for hosts and attendees participating in video conference meetings.
As a Host
- Know your software!
Make sure you know the basic host functions of your meeting application. Knowing how to mute all attendees, allow participants, and screen share properly will ensure a good experience for you and your attendees
- Test your hardware and internet connection beforehand
Make sure your microphone and speakers work as well as confirm your internet connection is fast enough to support a decent level of quality for a video call.
- Create a professional environment. Pick a quiet place and use a virtual background if your space doesn’t look professional.
- Dress for your audience. Your outfit should match the expectations of your audience.
As an Attendee
- Mute your microphone when you are not speaking, even if you are by yourself.
- Position your camera to be eye level and look at it straight on. Weird angles can be distracting and unflattering.
- Make sure your room is well lit.
- Wear appropriate clothing.
- Ensure everything in your room is work-appropriate.
- If you are in a group call and only using audio, introduce yourself before speaking. If in a large meeting, introduce yourself even if your video is on, as not all users will be visible on the screen.
- Pay attention! If on a video call, other attendees can see you performing other tasks. Keep focused, even If the speaker isn’t engaging.
To ensure you have the technological resources and business processes in place to deal with the quickly changing work environment, reach out to us at firstname.lastname@example.org and a member of our COVID-19 Solutions Group will be in touch.